- Competitive Pricing: Victoria Truss offers free estimates for all of our products. We will always strive to design each product with cost in mind without compromising on structural integrity and quality.
- Quality: We believe that quality is the cornerstone of our business. We employ a full time Quality Controller and consistently exceed quality requirements of the Western Wood Truss Association, as well as a bi-weekly audit by our in house structural engineer.
- Service: We have 3 offices on Vancouver Island, with a total of 4 sales reps and 6 design support techs in Victoria, Cobble Hill & Courtenay. This puts us in the best position to service projects up and down the island.
- Experience: Victoria Truss has been in operation for over 35 years, a proven name in the industry with many long term employees in all departments, making us a very reliable source for your needs.
- On Time Delivery: We have our own fleet of delivery vehicles, from large to small. Not having to rely on contract haulers to deliver our products gives us the ability to schedule on time deliveries for our clients.
Experience & Quality You Can Count On
We've been in business for over 36 years, so you can bet we know our stuff
- Product Guarantees: We guarantee all products that we sell and stand behind each one to ensure customer satisfaction.
- Short Lead Times: Our lead times are some of the shortest in the industry, 1-2 weeks means faster cycle times for builders.
- Add-ons, Change Orders or Repairs: We also guarantee a 24-48 hour turnaround time for any add-ons, change orders or repairs.
- Pro-active Scheduling and Shipping: Once an order is placed with Victoria Truss, we look after the scheduling and any movement on delivery of products, by direct interaction of our shipping department to our clients or their project managers, leaving less work for our customers.
- In-house Structural Engineer: Victoria Truss is the only component manufacturer on Vancouver Island that has an in house Structural Engineering Company; Precision Engineering. This gives us the ability to provide solutions and options to our clients, making us the only true one stop shop.